Anonymous
map-marker Los Angeles, California

Worse customer service.

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Ive called multiple times, Ive emailed multiple times no one returns my calls or answers the phone. I sent a certified letter proving new information for the class lawsuit ally and its been 3 weeks and havent received any update
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Anonymous
map-marker Weaverville, North Carolina

Lending Club Refunds

Rust Consultation is handing the Lending Club refund settlement. The refunds were supposed to be mailed 6 weeks following Feb. 21. As of yet ...no checks have been mailed and each time I am told they have no delivery date. Sounds pretty fishy to me.
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Charles H Yrt
map-marker Florence, Alabama

Ally settlement

I tried to call, never reached anyone. Never got a check as was described in the letter from you. Would like to speak to someone about this. As you state pissed customer, that was me trying to reach you.
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Preferred solution: Info on settlement

Anonymous
map-marker Ventura, California

Case No. 17-cv-06220-BLF Kang Vs Wells Fargo

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When calling in to Rust Consulting you receive various conflicting information. One person states that they dont have approval, I explain to them its on their website and that Final settlement approval was 12/08/21.

Next time you call the person states you will receive your monies within 30 days. Next time you call they say they are waiting on a payment date from the court. If you read the final settlement agreement it does not state ANYWHERE that rust consulting has to wait for a payment date from the court. I dont understand why they have this number for class members to call for information when the persons answering the calls do not know or understand the case.

It would be nice to get a definitive answer from the Settlement administrator since it has been 6 weeks since approval and all law documentation referring to class settlements state that class members should be paid with 6 weeks no longer than 60 days.

IV. ORDER (1) Plaintiffs motion for final approval of the class action settlement is GRANTED. (2) Rust Consulting, Inc. is appointed as the Settlement Administrator and awarded its fees and expenses not to exceed $80,000.

(3) Plaintiffs James Kang and Michael Moses are awarded $10,000 each for their services to the Class and Subclasses and their effort in pursuing this litigation. (4) Plaintiffs motion for attorneys fees and expenses is GRANTED IN PART AND DENIED IN PART. Plaintiffs are awarded attorneys fees in the amount of $21,053,146.92 and litigation expenses in the amount of $99,568.96. (5) Mr.

Fysons objection to the class action settlement and Plaintiffs request for attorneys fees is OVERRULED. (6) In recognition of Mr. Fysons contribution to the Courts evaluation of Plaintiffs motions, he may file a motion for an award of attorneys fees and expenses, supported by appropriate legal authority, within 14 days after the date of this order. Any award of attorneys fees and expenses will be limited to those incurred in presenting arguments on which Mr.

Fyson was successful. The following page limits are imposed: 5 pages for Mr. Fysons motion, should he file one; 5 pages total for any opposition, those pages to be shared by Plaintiffs and Defendant; and 3 pages for any reply. (7) Entry of judgment will be deferred pending resolution of Mr.

Fysons motion for attorneys fees and expenses, if any. (8) No later than 21 days after the void date for individual settlement payments to Settlement Class Members, Plaintiffs shall file a Post-Distribution Accounting in accordance with the United States District Court for the Northern District of Californias class action guidelines.

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2 comments
Guest

I HAD A CHECK FOR $7.50, I DEPOSITED THEN THE CHECK BOUNCED BACK; I CALLED THE RUST AND THEY TOLD ME THAT THE CHECK IS CANCEL AND I HAVE TO PAY THE 10 FOR IT TO MY BANK. IF THEY ARE BAD WITH THE SMALL CAN YOU IMAGINE WITH BIG MONEY??.

Guest

N/a

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Tammy P Pnu

Payments on BMW settlement

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Original review Sep 02, 2021
They are horrible then tell attorneys it is being reviewed! Its been 7 months since the judge made the ruling! They dont update their pathetic robotic message! The message you get says still waiting on judge to rule....they did rule on Feb. 16....it is now Sept.and there have been no checks mailed! Im reporting to the Attorney General in Minnesota! This company needs to be investigated for fraud and theft!
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Loss:
$7500

Preferred solution: My check from class action against BMW!

Anonymous

Short Review on April&nbs-04:00;06,&nbs-04:00;2017

Had the same response. If you call the number, you get a recording-robotic voice.
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AG Zfy

Rust Consulting paying agent

Updated by user Aug 12, 2013

Well, Today is the day i can report good news. I have FINALLY received my check from Rust Consulting..although I never thought this day would come...it did! Thank Goodness!

Original review Jun 11, 2013
Rust Consulting is responsible for sent out payments borrow who was screwed on their mortgages. These payment are for the independent foreclosure reviews settlement. The first settlement checks bounced! My payment was "sent" on April 19 and I never received it. So I requested a reissue on May 20th and I still haven't received the form. Rust Consulting is stealing funds from wronged borrowers, they aren't disclosuring payment and they aren't sending out any payments. The also state the all checks are void after 90 days from issue date. I'm sure they will keep all monies that aren't claimed. Help!
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57 comments
Guest

This thread must surely be the stupidest place on the Internet. So many brain-dead plebes. :zzz

Guest

Sams *** on this end.rust consul suck and keeping all the money for the banks and geting a cut for giveing out a lousy 300bucks wat the *** .you think u live in a free country .lol ya right it all stinks .thats y i dont vote fpr none of thes rich sons of ***

Guest

Sorry my daughter funeral.

Guest

I am still waiting on my check, no place to live, BOA took everything I own, they sat my stuff out while attending my daughter, went back no home no clothes no nothing. My grand children and I was stuck there with no place to go eat, sleep and I had no clothes.

Guest

Well today I received my check from Rust and I am an Active Duty Service member and was serving in Iraq when Suntrust began the foreclosure process on my property in PA. Reading everything I thought that I would get somewhere around 125,000.00 and my check was for only 300.00, so it looks like Rust is truly ripping off customers and there is no appeal process. I am going to visit the JAG office on post Monday first thing and try to have this matter looked into and I will also be filing a complaint with the BBB.

Guest

I also was told my check was sent out in April. It was never received by me.

It has taken me 5 months of constant calling them and being told a different story each time , to now be told it was sent out August 30 and to give it 30 days to see it! 30 DAYS!!! Where is it coming from China??

I advise anyone with an issue to call the OCC who is a government agency and taking complaints re: Rust Consulting. After doing this I got the phone call from Rust telling me my check would be sent out on Aug.

30.

I will give it 1 week and then I will file a formal complaint with Federal Bureau of Banking and take this as far as I can. I foresee a class action lawsuit in the near future.

AG Zfy

well i received my check today :) ! it was $500 :eek seems a little light but how can you agree with no documentation??!! :?

Oshae Gnm
reply icon Replying to comment of AG Zfy

Congratulations

Guest

I am with you on the class action Law suit .RUST took from us to with the small amount of money that they did sent out. :(

Guest

My original check was mailed out April 26th to the right address but wrong apartment number. Apparently the check was returned to Rust Consulting and that's where the problem now exist.

After trying to change my address by phone they told me I had to put in a change of address form which they will send me. I wasn't trying to change my address, just the apartment number. Rust Consulting said they were using data supplied by the mortgage holder and that's why the address was incorrect. BS...

So anyway, it took 3 weeks for them to send me my change of address form and of course after I filled it out and sent it back after two weeks my address still was not changed. Why??? Because they sent me the wrong form.. Just another delay in them getting us our money.

That was in July. Later in July they developed a section to handle Change of Address issues by phone.. About time.. I am checking with them every 10 days to see when my check will be re-issued and keep getting the same story.

Re-issued check will be sent out up through December. I'm already pissed off about this whole delay thing and now I'm being told I may not get my check until December!! A check that I should have had in April!! These people at Rust come up with all the excuses and they are all read right off of a piece of paper so we all get told the same story.

If after going through all of this I wind up with a little $300 check like some people have I will be livid.

I know what I went through with my mortgage company and it wasn't fun. I guess I've rambled on enough for now so thanks for listening :( .

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Donyell Ltd
map-marker Faribault, Minnesota

Can not get information or receive reissue check from company

I had to return my settlement check from the company six months ago along with supporting documentation which included a divorce decree, a quit claim deed, and a power of attorney. I have called the company every Monday since then and received the same answer which is they have no information, no one to whom to refer you for additional information, and tracking the progress of the information is above their level, but they do not know anyone to whom you can be referred for additional information. There is also no expected time frame for which you can expect any information. It should not take six months to verify any information or at least they should be able to tell you at what point in the investigation process they are and how much longer it should take to receive additional information and/or a check that is being reissued.
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1 comment
Guest

I finally got my mortgage settlement check for $1484.21 in 2013, but Rust reported a $3000.00 settlement disbursement to the IRS.

Pia Mmr

No Response from several telephone calls to their office

I callled the office of Rust Consulting again calling since March 2013, they still do not know when a check will be sent to me for a foreclosure of my parents property. They have been saying the same story for over 5 months. It is under review. These people need to be investigated. I understand that they have hundreds of people in limbo, not knowing what they are doing and taking so long to issue checks. They said they cannot give amount of check over the telephone. They said that they had sent a check to my old address back in the spring and that it was returned to their office. All of my mail was forwarded to my new address so why was this the only mail returned. They think people were born yesterday ! Scammers!
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Anonymous
map-marker Detroit, Michigan

Rust Consulting is worse than the Banks and Mortgage Companies

Mom passed in 2002, paid the mortgage from 2002 until 2009, statements came to the estate of my mother AND in care of me. So, Citimortgage and Bank of America were cashing checks from SOLELY me. Rust sent me a 400.00 dollar check made out to moms estate and my name, couldnt cash the check because I had to prove that I was the only one entitled to this money. Sent everything to them, quit claim did in which all of my siblings signed because I lived with my mom until she passef and paid all mortgages, taxes etc., I sent them power of attorney letter, last statement from mortgage company with my name on it, sent them everything but blood/urine samples. Rust Consulting is making money by holding our money!!! Its a continuance of the Thievery that began with the Banks. They dont care and the ZOMBIES that answer the phones are people that just are desperate to have this temporary job with 0 trainning. I am pissef beyond measure.
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Fiza Egq
map-marker Fort Morgan, Colorado

Independent Foreclosure Review - Legal Recipient

I had two foreclosures resulting in three (should have been four, but I'll save for alter)owed amounts. I was in the process of moving when the original checks were mailed out; and didn't receive any of them. In May, I submitted forms mailed to me for change of address and stop-pay requests. Rust Consulting had acknowledged receipt of said forms by late May. Fast forward three months and five or six phone calls later; nothing. They can't provide me with any information on what the problem is or when the payments will be made, only a canned-speech dictum "they will be paid on a rolling basis through the end of the year. Why? There are only 37,000 payments left to be made (as of July, 2013) out of over 4mm! Either gross incompetence or something more nevarious...
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Pia Mmr

Address Change

I have called these people about my check since April. They tell a different story each time. I submitted the paper work and they say it is pending.Pending on what? Why do anyone have to wait until the end of the year for a check. The check amount is no compensation for loosing your home that you grew up in. What is a few hundred dollars that still have not been mailed out. The whole process with this company just makes me sick. Why do thousands of people have to go through this with this company. There needs to be a law suit against this company.
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Ronav Suv
map-marker Wilmington, Delaware

RUST refuses to give me a direct answer in regards to RE-ISSUE

I have contacted this company multiple times over the course of 2 months already to find out why am i waiting so long to get my reissued check and they continue to give me the runaround over & over again. No one can give me a direct or positive answer on when and why. They can only tell me that they are expected through out the end of the year.. OH NO, I'm furious. This conpany SUCKs and I dont see why this is a paying agent after them ripping us off in the first place. you would think this happened then they could at least tell me why and when.
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Loss:
$3750
5 comments
Guest

I have gone thru the same thing. We take responsibility for either loosing the check or throwing it away.

It has been 2 months I call all the time. I get no info . My feeling is it a computer generation & you can't see anything or reissue it faster?

It's just odd too me. They give you the same response over & over!

Guest

Rust is terrible, I call once a week and they read the script and tell me that to re-issue a check they must go through a extensive investigation. What a crock of ××××!!

Like you've stated "just give us what's ours". We are still being ripped off.

Drina Jzt

So because you lost your check, and you have to wait in line to get it reissued, Rust Consulting is somehow to blame? :upset

Guest
reply icon Replying to comment of Drina Jzt

Josh2030...would you happen to be Edward from the other thread on rust consulting?? :?

:? :?

Guest

Rust is a fraud all they have done is liePlease keep the topic of messages relevant to the subject. Personal attacks will be deleted. No Links or scripts.

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Anonymous
map-marker North Port, Florida

Rust ripoff/Independant Review of What?

I was sent $500.00 settlement check with not an explanation but a notice, there it is and by signing this check you will have no right of recourse. Rust states that they are not providing information on how they came to this number, take it or leave it. My parents lost their home and Dad died in 2009, meanwhile the Independent Foreclosure Review if they actually looked at the foreclosure process would have known that he was deceased. They would have known how the property was in title, they had no clue. They don't care to know...its a sham. Rust Consulting makes the money on interest and as long as they can keep the money the more they make. Could it be any simpler than this? Why are these companies given such power? Aren't they held to any standard? All companies that are empowered by congress or by the legal systems that are in place to be trusted to dole out the settlement of such a dilibrate act, I as a citizen have a bad taste for issues such as this one.
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Anonymous
map-marker Forest Park, Georgia

FORECLOSURE REVIEW

They gave pennies for what i put out and when you contact them they can not tell you anything.but that is all you get where does the rest of the money goes.A slap in the face it should be more the banks or the ones who put us in this mess anyways.so sad I do not want another House Because the can not be Trusted.I lost the DREAM.They took money for them selves.not fair to the customers.It should be a second round for all the customers. they really took advantage of us.Just not right
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Loss:
$93000